A Technician’s Approach.
A Business Owner’s Urgency.
At Rapid IT Services, we’re more than just a technology provider—we’re your trusted support team when it matters most. Whether your point-of-sale system crashes right before a rush, your Wi-Fi fails minutes before opening, or your VoIP phones go silent at the end of a long day, we’re the ones you call. We don’t just understand the urgency—we’ve lived it. We know what it’s like to be on the other side: waiting for help, losing valuable time, and feeling the pressure of unresolved issues. That’s why we’ve built our services around speed, reliability, and a deep commitment to keeping your business moving—no matter what.
We believe that IT support should be human, local, and fast.
💡 What We Stand For
At the heart of our work is a belief:
🛠️ Technology should work for you—not against you.
We treat every job like it’s our own equipment on the line. Our guiding principles:
- Speed with Substance – Fast service, but never rushed work.
- Clarity over Confusion – No jargon. No surprises.
- Consistency Every Time – Whether it’s a printer or a full install, we bring the same commitment.
👨💻 Our Origin Story
Founded by Sai Atluri, a field engineer with 6+ years of in-the-trenches IT experience, Rapid IT Services began with one simple goal:
“Demonstrate accountability, resolve issues thoroughly, and ensure full functionality before departure.”
After gaining extensive experience with national technology service providers, where he observed the negative impact of slow response times, outsourced solutions, and impersonal support on business operations, Sai was driven to create a different kind of IT service—one that is responsive, locally rooted, and dedicated to building strong, hands-on relationships with businesses across British Columbia.
Let’s Work Together
If you’re looking for a tech partner who answers the phone, arrives on time, and solves the issue without overcomplicating it, let’s talk.
📞 236-865-3456
📧 Info@rapiditservices.ca
Meet our team
Sai Prakash
Founder & CEO
Vishnu Vardhan
Project Manager
Likhith Uppela
Senior Technical Engineer
Srinivas
Field Technician
We’ve worked with some of the best companies.
FAQs
1. What kind of IT services do you provide onsite?
We offer network troubleshooting, printer and peripheral support, hardware installation and decommissioning, VOIP setup, and complete tech setups for retail and office environments.
2. Are you available for emergency or after-hours support?
Yes — we operate 24/7, including weekends and holidays. If it’s urgent, call us anytime at 236-865-3456 for immediate onsite dispatch.
3. What areas do you serve?
We serve Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Langley, Delta, and New Westminster. We also travel to Vancouver Island and remote towns upon request.
4. Can you help with new store or office setups?
Absolutely. We handle full tech setups including cabling, device installation, VOIP phone systems, internet configuration, and more.
5. How do I request a technician?
You can call us directly, email support@rapiditservices.ca, or use our contact form. We’ll confirm your request quickly and schedule a technician at your convenience.